Shipping policy

Shipping Within the Continental U.S.
We offer free Ground shipping on all orders within the 48 contiguous U.S. states.
Carriers Used: USPS, UPS, FedEx, Amazon
(Carrier cannot be chosen; our system will automatically select the most efficient method)


Orders typically ship out from our warehouse within 1-5 business days. Once shipped, delivery usually takes 3-10 business days.


Please note: After receiving your tracking number, it may take 1-3 business days before tracking updates appear in the carrier's system.

Shipping Address Accuracy Policy

To ensure a smooth and secure delivery process, customers are responsible for providing accurate and complete shipping information at checkout. Please carefully review your shipping address before submitting your order.

Address Changes

For security and fraud-prevention purposes, we cannot make any changes to the shipping address once an order has been placed, regardless of circumstance. This includes requests to correct, update, or reroute a package.

If an Incorrect Address Was Provided

If an incorrect or incomplete address was entered at checkout:

  • We will ship the order to the exact address provided by the customer.
  • The customer is fully responsible for retrieving the package at the address they entered.
  • If the address is undeliverable or you do not wish to retrieve it, you may contact the carrier directly to request a refusal or return-to-sender (availability may vary by carrier).
  • A refund can only be issued after the package is returned to our warehouse in its original condition.

Important

Once an order is shipped, we are not liable for delays, lost packages, or failed deliveries resulting from incorrect or incomplete addresses provided by the customer.

By completing a purchase, you agree to these terms.

Processing Orders

Orders are processed within 1 to 5 business days after payment is completed.
Once shipped, you will receive a confirmation email with a tracking number.

Please allow 1 to 3 business days for tracking to update.

If your tracking shows no movement after 3 business days, please email us at support@saviorequipment.com and include the following:

  • Your Order ID
  • Full Name
  • Shipping Address
  • Tracking Number